Introduction
At Westlakes Trophies, we respect your privacy and are committed to handling your personal information responsibly. This privacy policy explains what data we collect, how we use it, who we may share it with, and what rights you have. Please read it carefully. By using our website, you agree to the practices described below.
What information we collect
We may collect the following types of information:
- Usage data: Pages visited, time spent on the site, referring URLs, browser type and device information, collected automatically via analytics software.
- Contact information: Your name, email address and any other details you voluntarily provide when you send us a message through our contact page.
- Cookies and similar technologies: Small files stored on your device that help us understand how visitors use our site. See our cookies policy for full details.
How we use your information
We use the information we collect to:
- Respond to your enquiries, quote requests and order communications.
- Understand how our content and site are performing, so we can improve them.
- Monitor site security and detect technical issues.
- Comply with any applicable legal obligations.
We do not use your personal information for automated decision-making or profiling.
Analytics
Our site uses analytics tools to collect aggregated, anonymised data about visitor behaviour. This helps our editors understand which topics are most useful to readers across our categories, including Engraving Ideas, Awards and Recognition, Events and Competitions, Trophy Trends and Business Recognition. Analytics data is not used to identify you personally.
Who we share your information with
We do not sell, rent or trade your personal information. We may share data with trusted third-party service providers (such as our analytics platform and email hosting provider) solely to operate our website and services. These providers are required to handle your data securely and only for the purposes we specify. We may also disclose information if required to do so by law.
Data retention
We retain contact enquiry data only for as long as is necessary to respond to your message and fulfil any follow-up obligations. Anonymised analytics data may be retained for longer periods to identify long-term content trends. When data is no longer needed, we delete or anonymise it securely.
Your rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information, subject to any legal obligations we may have to retain it.
- Withdraw consent where processing is based on consent.
- Object to certain types of processing.
To exercise any of these rights, please reach out to us via the contact page.
External links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
Children's privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational or legal reasons. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
Contact for privacy questions
If you have any questions or concerns about this privacy policy or how your data is handled, please get in touch with us via the contact page.
Last updated: June 25, 2026